How Trade Brick will deliver my order? Is it possible to choose my preferred delivery partner?
- For a smooth delivery of your orders, we have tied up with Shiprocket (eCommerce Shipping Platform) as our delivery partner. Once your order is dispatched, you will be informed about the shipping details via E-mail. Unfortunately, we do not offer the option to choose your preferred delivery partner. However, in any case your location is not serviceable by our delivery partner then your order will stand cancel and in case of prepaid order, your refund will get initiated to your bank account and your amount will get credited within 7 working days.
When my order will get dispatch and how many days it will take to deliver my order?
- Generally it takes 3 working days to dispatch your order. This refers to the number of working days it will take to dispatch the product from our end. The delivery may take upto 7 days depending on the delivery location specified for the order.
What should I do if I find my package opened or tampered with upon delivery?
- Trade Brick believes in making your shopping experience perfect. However, if you receive an open or a tampered package, please do not accept it. Report this concern by sending us an email @ firstname.lastname@example.org. We will look at it immediately and get back to you.
The status on the tracking website shows delivery was attempted but I was not there to receive. Is it possible to get the delivery now?
- The courier companies usually make more than one attempt to deliver your order. In case you do not receive your order, please get in touch with us.